Last Updated: 17 December 2025
This Delivery Policy outlines how services and digital deliverables are provided by Samar Enterpries (“we”, “us”, or “our”) to clients domestically and internationally. This policy should be read in conjunction with our Terms & Conditions and Privacy Policy.
By engaging our services, you agree to this Delivery Policy.
1. Nature of Services and Deliverables
1.1 All services provided are digital in nature, including but not limited to:
- Website design and development
- Web application development
- Website maintenance and updates
- Consulting and technical support
- Related digital deliverables
1.2 No physical goods are shipped or delivered.
2. Delivery Method
2.1 Deliverables are provided electronically through one or more of the following methods:
- Email communication
- Cloud-based platforms (e.g., Google Drive, GitHub, cloud hosting)
- Direct upload to the client’s server or hosting account
- Access credentials or live deployment links
2.2 The delivery method will be agreed upon before or during the project execution.
3. Delivery Timeline
3.1 Delivery timelines are estimated and communicated in advance based on project scope and requirements.
3.2 Timelines may vary due to:
- Changes in project scope
- Delays in client feedback, approvals, or content submission
- Technical or third-party service dependencies
3.3 The company shall not be held responsible for delays caused by factors beyond reasonable control.
4. Client Review and Acceptance
4.1 Upon delivery, the Client is expected to review the deliverables within a reasonable timeframe.
4.2 Minor revisions, if included in the agreed scope, must be requested during the review period.
4.3 Deliverables shall be deemed accepted if no feedback or revision request is received within the agreed review period.
5. Revisions and Modifications
5.1 Revisions are provided only as outlined in the original agreement or proposal.
5.2 Any additional revisions, features, or modifications beyond the agreed scope may incur additional charges and revised delivery timelines.
6. Access and Client Cooperation
6.1 The Client is responsible for providing timely access to:
- Hosting accounts
- Domain settings
- Required third-party tools or platforms
6.2 Failure to provide required access may result in delivery delays, for which the Freelancer is not liable.
7. International Delivery
7.1 Services are delivered electronically worldwide.
7.2 Clients are responsible for ensuring that delivered services comply with local laws and regulations applicable in their jurisdiction.
8. Completion and Handover
8.1 Upon project completion and full payment, final deliverables will be handed over to the Client in the agreed format.
8.2 Ongoing support, maintenance, or updates are not included unless separately agreed in writing.
9. Force Majeure
Delivery may be delayed or temporarily suspended due to events beyond reasonable control, including but not limited to internet outages, system failures, natural disasters, or government actions.
10. Policy Updates
We reserve the right to update or modify this Delivery Policy at any time. Updates will be effective upon posting on the website with the revised date.
11. Contact Information
For questions regarding this Delivery Policy, please contact:
Samar Enterprises
Email: contact@samarweb.info
By engaging our services, you acknowledge that you have read and agreed to this Delivery Policy.